Terms of Use

Welcome to the website DrMeridian.com, which is managed by the company DrMeridian d.o.o.

These Terms and Conditions apply to all activities possible in the online store at DrMeridian.com (hereinafter: the Website). The Terms and Conditions are binding for all users, so we ask you to read them carefully. If you do not agree with any part of these Terms and Conditions, or if you do not agree with them in full, you must not use our website and our services. The Terms and Conditions constitute a valid contract concluded between you and the Company.

The Website is available without warranty and the Company makes no guarantees or warranties, either directly or indirectly, regarding copyright, commercialization or the suitability of the products presented on the Website for a particular purpose.

The owner of the Website will exercise due care to ensure that the data provided on the Website is both detailed and up-to-date. At the same time, the owner of the website also reserves the right to change or not to supplement the content of the website at any time and without prior notice. In addition, the owner of the website may change the services, products, prices or programs described on this website at any time and without prior notice.

1 DEFINITIONS
The company is DrMeridian d.o.o, and is both the owner and operator of the website DrMeridian.com . The website is the website available at DocMeridian.com, which is managed by the company and within which an online store is also operated. The user is any natural person who uses the website. The buyer (or "you") is any natural person who makes a purchase in the online store. The consumer is a natural person who purchases or uses the goods and services for purposes that are outside the scope of their professional or commercial activity. For the purposes of these General Terms and Conditions, all buyers are also considered consumers. 

2. ONLINE SHOP

The Terms and Conditions describe the operation of the online store, define the rights and obligations of the User and the online store, and regulate the business relationship between the online store and the Buyer. The Terms and Conditions in force at the time of purchase (at the moment the online order is placed) are binding on the Buyer. With each order, the User is informed of the Terms and Conditions. By placing an order, the User confirms that he has been informed of these Terms and Conditions.

Confirmation of the Terms and Conditions when placing an order in our online store constitutes a binding contract between you and the Company. We therefore ask you to read the Terms and Conditions carefully before confirming your order. If you do not agree with our Terms and Conditions, you cannot use the services of our online store. It is also not possible to agree to the Terms and Conditions in part. To complete a purchase, you must accept the Terms and Conditions in force at the time of purchase in their entirety.

i. Use of the Online Store
The Company operates the Online Store in accordance with the Terms and Conditions. The Online Store is available to Buyers at all times, although the Company reserves the right to temporarily deactivate or suspend the Online Store without prior notice.

There is a possibility that the Online Store may be temporarily unavailable or that it may be temporarily impossible to make payments due to maintenance and updating of the Online Store. The Company cannot be held liable for any damage you may incur during maintenance and/or updating of the Online Store.

ii. Placing an order in the Online Store
The purchase contract concluded between the Supplier and the Buyer is deemed to be concluded when the Buyer confirms the order (the Buyer receives a status confirmation email “Order confirmed”). From that moment, all prices and other terms of the purchase are fixed and apply to both the Supplier and the Buyer. The purchase contract is uploaded to the Company's server in electronic form.

Purchase process:

Step: The Buyer selects the desired item and quantity from the offer available in the Online Store and confirms his choice by clicking on “Add to cart”. If the buyer wants to purchase several different items, the process must be repeated for each individual item. Once the buyer has finished selecting the items, he can continue the purchase process by clicking on the "Proceed to Checkout" button.
Step: In this step, the buyer fills out the form with his personal data necessary for the delivery of the desired order. After completing the form, the buyer can, in certain cases, choose between several delivery options and add other products or services to his order. In this step, the buyer is also informed of the scheduled delivery date. Before completing the order, the buyer has the option to choose between different payment methods. Based on the choice made, the final amount to be paid for the order is calculated again before completing the purchase. The buyer confirms the purchase process by clicking on the "Buy" button.
Step: After completing the purchase, the buyer will see a confirmation message on the website stating that the order has been successfully submitted and the details of the order made will be displayed. In addition, the Buyer will also receive a confirmation e-mail to the e-mail address indicated in point 2, which confirmation e-mail will contain an overview of the order and the instructions for use of the products ordered, as well as the instructions for withdrawing from the purchase or filing a complaint if the Buyer is not satisfied with the product or no longer wants it.
All information you provide to us when submitting your order will be processed in accordance with the Privacy Policy published at the bottom of this page.

We would like to inform you that the value of the entire purchase, including all delivery or other costs incurred for the purchase, will be invoiced when confirming your order. We will inform you of any additional costs before submitting your order. Additional costs may also be related to the chosen payment method.

iii. Prices, payment methods and promotions
Prices

All prices mentioned on the website are in USD and include VAT. Prices are valid from the moment the order is placed. The offer is valid until revoked.

Payment methods

In our online store you can use the following payment methods:

Payment by credit card;
Payment via PayPal.
The Company reserves the right to verify the chosen payment method using authentication means. In addition, we reserve the right to further verify the chosen payment method by asking you to send us the payment receipt.

You have been made aware that you must pay the entire order amount (including all transaction and delivery-related costs) according to the chosen payment method. You guarantee that you have the ability and right to make transactions using a credit card or other selected payment method.

Promotions

The Website also offers discounts and other promotions in which prices of products are reduced (hereinafter: promotions). Each promotion is offered for a specific (limited) period of time at a reduced price, which is determined for each individual promotion. The reduced price applies to all purchases made during the duration of the promotion.

We would like to draw your attention to the fact that certain promotions are limited only to new users who have not yet made a purchase in our online store. In this case, this promotion does not apply to existing users. Any attempt to take advantage of such promotions will be blocked immediately and the email addresses used to carry out such abuse will be deleted without prior notice. Discounts and other promotions are generally not combinable unless each individual promotion expressly provides otherwise.

iv. Cost and delivery of goods
Prices do not include shipping costs. Shipping costs can be found in the online store, where you can also choose your shipping method. Our company offers two shipping methods: standard and express. The main difference between these two shipping methods is that orders in express shipping are handled and packaged with a higher priority. Before selecting the desired shipping method, please check the price indicated next to each selection. When you submit the order, you will see a price overview showing the cost of the purchase, delivery costs and the total cost.

The products you ordered will be delivered to the address you entered as the delivery address on our website.

The estimated delivery date will be communicated to the buyer when submitting the order. The company reserves the right to postpone the delivery date in case of increased demand or delivery delays. Deliveries are mostly made in the morning. If you are unable to accept the package upon delivery, the courier service will try to agree with the buyer on a new shipping method and location.

If the delivery service does not contact the buyer, another attempt will be made to deliver the package on the next business day. If the second delivery attempt also fails, the package and its contents will be returned to the sender.

The amount paid for failed deliveries and prepaid orders will be refunded automatically within 8 (eight) business days after the warehouse registers the return of the package or the company determines that the package was not successfully delivered.

Safety warnings for the use of all products

The use of the products from our online store may pose a certain risk to life and limb. You must expressly confirm that you are aware that the use of the said products poses such a risk, which you fully accept. By ordering and/or using these products, you confirm that you have been informed of the said risks, which may include the risk of illness, injury, disability or death. You must take full responsibility for any consequences that may arise from ordering and/or using the products.

Before using any of the products, you must read the instructions for use.

Before use, each product must be tested in a safe manner. If you are not entirely sure how to test the product, we ask you not to use the product, inform us about it or return the product.

The Company shall not be liable for any indirect or direct damages arising from the use of the products ordered on the Website, regardless of whether the products have been used correctly or incorrectly by the Buyer or a third party. This disclaimer applies to the fullest extent permitted by law.

In the event of a liability claim filed against the Company, the Company limits its liability for damages to three times the market price of the product.

We strive to make the product descriptions and photos as detailed and accurate as possible. Nevertheless, we cannot guarantee that all product information and the accompanying photos are completely accurate. Since certain products are sourced from different suppliers, slight variations in the packaging or appearance of the product are possible. These variations do not affect the quality or functionality of the product in any way.

vi. Complaints
If you find that your product is not working properly or that you have received an unsuitable or damaged product, the following options are available to you:

invoking the delivery guarantee,
invoking the guarantee on technical products and
invoking a product complaint.
a) Delivery Guarantee

We offer an additional guarantee for fault-free delivery, which can be claimed within 1 week of receipt of the product.
If your products have been damaged during transport or do not correspond to your order, we ask you to report the defect to us within 48 hours of delivery. Send us an e-mail with a photo of the package (the sticker must also be clearly visible in the photo) and the received product, on which the damaged area is clearly visible.
We will process your complaint as a priority in the shortest possible time and provide you with a replacement product.
If the complaint is made too late, it will be treated as a product complaint.
b) Warranty on technical products

For certain products in our offer, a warranty period of 24 months applies. The warranty can only be claimed for technical products and electrical devices in our offer. The 24-month warranty period begins on the date of receipt of the goods. You can claim your warranty in accordance with Federal Law Gazette I No. 48/2001 Article II § 9b on the basis of the invoice, which also plays the role of the warranty certificate.

The Company reserves the right to refuse the warranty if the invoice is not included with the warranty claim or if the invoice is illegible or otherwise missing.

The warranty does not apply if:

the product is physically damaged;
the product shows signs of wear and tear due to normal use;
the product has defects caused by incorrect, inappropriate or careless use of the product.
The products for which you wish to claim your warranty must be inspected, which is why we ask you to attach photos or video clips showing the defect to your warranty claim. If necessary, we will also ask you to return the product to us so that we can inspect it.

If we approve your warranty claim, we will provide you with a new product. You are also entitled to request that your product be repaired. However, you must be aware of the fact that the repair time is longer than the time for delivering a new product. If the repair takes longer than 45 days, your product will be replaced with a new product. If a new product cannot be provided, we will refund you the purchase price of the product in full.

The procedure is described in the “Warranty Replacement” tab at the bottom of this website.

WARNING: Before returning the ordered goods to us, please check on the order confirmation or the invoice you received by email at the time of ordering if you purchased them from our online store. If you return goods that do not belong to us, we are not responsible for your mistake and will not return the package.

c) Product complaint due to material defects

If the product does not work properly, please send us an email to info@DocMeridian.com and we will help you with the necessary explanation. In this way you will prevent possible misuse of the product and damage to the product itself, as well as injury to yourself or others.
If your product does not work, you can file a complaint citing material defects in the product. The cases that are considered material defects in the product are listed in section vii. of these Terms and Conditions. You can only claim material defects if they were already present at the time of purchase but were only discovered later.
If your product does not work due to a material defect, we ask you to report the defect immediately after it is discovered, but no later than two months from the day you discover the defect. Send us an e-mail with a photo or video clip showing the defective product that clearly shows that the product is not working. If necessary, we will also ask you to return the complained product to us so that we can examine it and determine the product defect.
We cannot consider your complaint for products that have been damaged by improper or unsuitable use or by behavior that is not strictly necessary to determine the nature, ownership and functioning of goods. If you wish to have the complained product returned after your complaint has been rejected, we will send it to you and charge you for the cost of delivery.
The company is liable for material defects in the product that appear within 2 years of delivery. The company is obliged to respond to the complaint within 3 working days.
If you make a claim for a material defect, you have the following options:
product replacement,
refund of the purchase price,
correction of the product defect, or
a pro rata refund of the purchase price.
The process is described in the "Complaints and Disputes" tab at the bottom of this website.

vii. Material Defect
A claim for a material defect can be made in the following cases:

if the product does not have the characteristics required for its normal use or marketing;
if the product does not have the characteristics required for the particular use for which the buyer purchased the product and which was or should have been made known to the seller;
if the product does not have the features and characteristics expressly or implicitly agreed or described;
if the seller has delivered to the buyer a product that does not correspond to the sample or model product, unless the sample or model product was shown for information purposes only.
The procedure for claiming material defects is described in the "Complaints and Disputes" tab at the bottom of this website.

The company is liable for material defects in the product that appear within 2 years of delivery. The company is obliged to respond to the complaint within 3 working days.

viii. Accessibility of information
The Provider undertakes to always make the following information available to the Buyer:

identity of the company (name and registered address of the company, registration number),
contact information that allows the User to communicate quickly and efficiently with the Provider (e-mail, answering machine),
essential characteristics of goods or services (including customer service and guarantees),
the final price of the goods or services, including taxes, or the method of calculating the price if the final price cannot be calculated in advance due to the nature of the goods or services,
availability of products (all products or services offered through the Website should be available within a reasonable time),
payment terms, delivery terms for products or the conditions for performing the service (method of delivery, place and deadline),
information on possible costs for transport, delivery or shipping or a warning that such costs may arise if they cannot be calculated in advance,
time scope of the offer,
conditions, deadlines and procedures in case of withdrawal from the contract as well as information on the costs of returning the goods (if applicable),
explanation of the procedure in case of a complaint, including all information on the Contact person or customer service,
knowledge of liability in case of material defects,
options and conditions of customer service and voluntary guarantee, if required.
Certain errors may occur during the creation of the website. Since we have no influence on such errors, we cannot be held liable for them. In the event of a major discrepancy in prices or technical characteristics of the product, we will inform you about it when you place your order.

x. Out-of-court dispute resolution and other remedies
The Company will make every effort to settle disputes amicably. If such settlement of disputes is not possible, the court competent to settle such disputes is the Court in Ljubljana.

xi. Dispute resolution platform
In accordance with legal norms, Maldero doo does not recognize any provider of services for out-of-court settlement of consumer disputes as a provider authorized to resolve consumer disputes that may be brought by consumers under the Act on Out-of-Court Settlement of Consumer Disputes.

The dispute resolution platform is available at http://ec.europa.eu/consumers/odr/.

More information about the dispute resolution platform can be found at ec.europa.eu.

3. COMMUNICATION
The Company will contact a User via remote communication only if it is necessary to execute the order.

The Company provides support services to its Users at info@AventureBrew.com

However, we may also contact Users for commercial purposes if they give us their consent to do so or if they have already made a purchase in our online store, where this form of communication:

will be clearly and unambiguously marked as an advertising message,
will clearly indicate its sender,
will clearly mark various promotions and other marketing techniques as such.
For more information on communications, please see our Privacy and Cookie Policy.

4. INTELLECTUAL PROPERTY
All information, images and texts contained on our website, as well as all other materials (e.g. video content, graphics, sketches, etc.) are protected by copyright and/or intellectual property rights.

By purchasing the products or using the website, the user does not acquire any copyright, ownership or intellectual property rights for products and/or the website. The user may use the materials only for his own non-commercial purposes.

5. DISCLAIMER
In consideration of the disclaimers set out in these Terms and Conditions, the Company also applies the following restrictions:

If you decide to use our online store and/or website, you declare that you do so voluntarily and therefore assume all risks. The website and the store are provided as is, without any indirect or direct guarantees. All disclaimers set out in this chapter or elsewhere in these Terms and Conditions apply to the maximum extent permitted by law.

The Company does not guarantee the operation of the website and its functions, nor that the website will operate without errors, viruses or virus-like malware. In addition, the Company also does not guarantee that the information published on the website is accurate and comprehensive. The Company cannot be held liable for any damages, including but not limited to: direct, indirect or consequential damages, arising or occurring as a result of the use of the Website.

If you decide to use the online store and make a payment in this online store, you expressly agree that you use it at your own risk and that you alone bear all risks associated with making a payment in our online store, including but not limited to failed payments by the user, payment errors and errors in refunding in the event of a complaint. This disclaimer applies to the maximum extent permitted by law. The Company cannot be held liable for any damages that may arise in connection with the use of the Website and/or the products available in our online store.

6. FINAL PROVISIONS
Conclusion of contract Together with the ordering of services via the Website as well as all subpages of this Website, these General Terms and Conditions have the character of a contract concluded between the Buyer and the Company.

Severability Clause If any provision of these Terms and Conditions is found to be unlawful, void or otherwise ineffective (in whole or in part), that provision (in whole or in part) shall be deemed to be deleted and the remaining Terms and Conditions shall continue to apply.

Full legal capacity The User guarantees that he/she has full capacity to assume the rights and obligations arising from these Terms and Conditions. You hereby guarantee that you do not need any consent or authorization from any third party to fulfill your obligations under these Terms and Conditions.

Knowledge of the Terms and Conditions You hereby guarantee that you have read and fully understood these Terms and Conditions before accepting them, in particular with regard to the disclaimers set out.


Modification of these Terms and Conditions You are not entitled to modify any of the provisions of these Terms and Conditions or to waive (in whole or in part) the validity of any of these provisions. The Company is entitled to modify these Terms and Conditions at any time. Any changes will be posted on the Website. By continuing to use the Website, you agree to the changes in force at the time. If you do not agree with the changes, you have the right to withdraw from the contract.

Entirety of the agreement These Terms and Conditions constitute the entirety of the agreement that applies between the contracting parties. All possible previous written or oral agreements or negotiations are completely replaced by these Terms and Conditions.

Language variations These Terms and Conditions have been prepared in the German language. Any variant of these Terms and Conditions in other languages ​​has been prepared to facilitate access to the Terms and Conditions. You hereby agree and fully understand that in the event of any dispute, the Slovene version shall prevail.

Definitions of terms The terms used in these Terms and Conditions correspond to the definitions listed at the beginning of these Terms and Conditions.